Order-to-Payment Lifecycle
From draft to paid—FloPay manages the entire flow.
Draft & Estimate
Create orders with line items, pricing, tax rates, and customer details. Send estimates before converting to invoices.
Invoice & Send
Convert orders to invoices and deliver via email or text with embedded payment links. Schedule delivery for the right time.
Collect Payment
Customers pay via text link, email link, or you charge their card on file. Partial payments and installment plans supported.
Complete & Sync
Orders mark as complete, receipts send automatically, and payment data syncs to QuickBooks. Close the loop without manual entry.
Installment Plans
Let customers pay over time while you collect automatically.
Flexible Scheduling
- Weekly, monthly, or daily payment intervals
- Custom down payments—set the first payment amount separately
- Configurable installment amounts and durations
- Multiple delivery methods—email reminders, text reminders, or card-on-file auto-charge
- Status tracking—active, completed, suspended, or cancelled
Smart Retry Logic
- Soft decline detection—insufficient funds, network issues, temporary blocks
- Automatic retry schedule—1, 3, and 5 day intervals by default
- Hard decline recognition—expired cards, fraud, lost/stolen flagged separately
- Max retry limits—configurable maximum attempts per installment
- Retry history—full log of attempts with failure messages
Multiple Ways to Send & Collect
Reach customers where they are. Collect payment how they prefer.
Email Invoices
Professional HTML invoices delivered via SendGrid with embedded payment links. Customers click "Pay Now" and complete payment on a hosted checkout page.
Text Payment Links
Send invoice payment links via SMS for faster response. Text messages have higher open rates than email—get paid sooner.
Virtual Terminal
Charge a card on file or process a payment directly from the FloPay dashboard. Handle phone orders, walk-ins, and manual collections.
Scheduled Payments
Schedule email or text payment links for future delivery. Set up recurring reminders for outstanding invoices.
PDF Documents
Generate professional PDFs for estimates, invoices, pick tickets, receipts, and purchase orders. Print or email as attachments.
ACH Bank Transfer
Accept bank payments on invoices for lower processing fees. Ideal for large B2B invoices where card fees add up.
QuickBooks Online Integration
Close the loop between invoicing and accounting—automatically.
- Import customers, vendors, and items from QuickBooks
- Push completed invoices and payments to QuickBooks
- Map income, inventory, and expense accounts
- Sync tax rates and tax agencies
- Two-way customer and vendor sync
- OAuth-secured connection—set up once and forget
Built-In Order Management
FloPay isn't just an invoicing tool—it's a lightweight ERP.
- Create and manage orders with line items
- Track order status: Draft, Estimate, Invoiced, Complete
- Payment terms: COD, NET30, NET60, NET90, Card, ACH
- Automatic tax calculation per customer
- Down payment tracking
- Partial payment support
- Receivables management (Open/Received)
- Inventory and location tracking
Ready to simplify your invoicing and collections?
Send invoices, collect payments, and sync to QuickBooks—all from one platform.
Start FreeFrequently Asked Questions
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Can I set up payment plans for existing customers?
Yes. Create an installment plan for any customer with a stored card on file. Set the schedule, down payment, and installment amounts. FloPay handles the rest—charging automatically and retrying soft declines.
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How does automatic retry work?
When a scheduled payment is soft-declined (e.g., insufficient funds), FloPay retries at 1, 3, and 5 day intervals. Hard declines (expired card, fraud) are not retried. You can configure the maximum retry attempts and schedule per installment plan.
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Can I create invoices via API?
Yes. FloPay provides a full REST API for creating orders, generating invoices, and sending payment links. Integrate with your existing back-office systems to automate the entire invoicing workflow. Webhooks notify your systems when payments complete.
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Does FloPay replace QuickBooks for invoicing?
FloPay complements QuickBooks. You create and manage payment-enabled invoices in FloPay, then sync the completed data to QuickBooks for accounting. FloPay handles the payment collection; QuickBooks handles the bookkeeping.
Contact
Questions about invoicing and collections? We'd love to hear from you.