The Repair Shop Payment Problem
A shop approves work by phone, orders parts on its own money, finishes the car, and then discovers how the customer intends to pay. Cards get keyed at the counter or, worse, read out over the phone for a pickup after hours. A $2,400 repair gets talked down to the $600 patch because the customer cannot pay it in one go. Fleet accounts pay on their own schedule, by check, thirty to sixty days later.
FloPay puts the payment where the approval is. The estimate goes out with a pay link and a deposit request, so parts are ordered on the customer's money. The balance is texted at completion and usually paid before pickup. Big repairs become a down payment plus installments the customer signs for. Fleet accounts get monthly invoices with an ACH option and reminders that do the chasing.
From Estimate to Pickup
Estimate with a pay link
A branded estimate goes out by text with a link. The customer approves and pays the deposit on their phone.
Parts on their money
The deposit clears before the parts order. The card or bank account is stored in the vault, with consent, for the balance.
Ready-for-pickup text
The job closes; the customer gets the invoice and pay link by text. Paid before arrival, keys handed over, done.
Big repairs, split
Down payment plus installments with an e-signed agreement, kept short, charged automatically.
Fleet on ACH
Monthly invoices to commercial accounts with an ACH option at a flat fee, and reminders with the link until paid.
Books that balance
Payments, deposits and fees sync to QuickBooks Online nightly; purchase orders and inventory live on the same platform.
What Shops Get
At the Counter
- Text to pay for deposits and pickups, no phone-keyed cards
- Virtual terminal with card on file, auth-only and capture for jobs that change
- Hosted checkout in the shop's branding
- Two-way SMS for approvals and "is it ready?"
- Installment plans with e-signed agreements
In the Back Office
- Estimates, invoices, receipts, purchase orders with QR pay links
- Inventory, vendors and tax rates on the same platform as payments
- ACH for fleet and commercial accounts
- Automatic reminders and decline recovery
- QuickBooks Online sync and chargeback alerts
Why Shops Switch
Faster Pickups
Customers who paid from the ready-for-pickup text collect their keys in a minute, and the counter stays free for the next approval.
Bigger Approvals
A signed plan with a down payment turns the patch into the proper repair.
Fewer Disputes
A signed estimate, a customer-initiated payment and a receipt with your name on the statement are the evidence that wins, and pre-dispute alerts handle the rest.
See an estimate go from approval to pickup
We will send an estimate, take a deposit, text a ready-for-pickup link and post it to QuickBooks on a live demo.
Talk to SalesFrequently Asked Questions
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Can the customer approve and pay a deposit from the estimate?
Yes. The estimate goes out by text or email with a link; the customer reviews it and pays the deposit on a hosted page from their phone. The card or bank account is stored with consent for the balance.
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What if the final amount is different from the estimate?
Charge the actual balance at completion: the ready-for-pickup text carries the final invoice and link. For work that changes mid-job, the virtual terminal supports authorize-then-capture for the final amount on the stored card.
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Does it work with my shop management system?
FloPay provides a REST API and signed webhooks for payment and order events, plus estimates, invoices, purchase orders and inventory on the platform itself, and syncs with QuickBooks Online. Contact sales to discuss your current system.
Talk to Sales About Repair Shop Payments
Tell us a little about your business and a FloPay specialist will reach out.
Sales:
Location:
8 The Green, STE B
Dover, Delaware, 19901
Privacy & Terms:
Request a repair shop demo
Fill this out and a FloPay specialist will reach out, usually the same business day.