The Contractor Payment Problem
A service business gets paid in the worst possible way: after the work, by whatever method the customer feels like, with the technician already on the next job. Cards get read over the phone to the office and keyed at the highest rates. Checks arrive in three weeks. Big jobs stall because the customer cannot pay the whole amount at once, and the ones that do go ahead sit in receivables while someone remembers to follow up.
FloPay moves the payment to the moment the customer is most willing to pay. The estimate goes out with a pay link and a deposit request. The balance is collected by text when the job is finished, on a hosted page the customer completes themselves. Larger tickets become installment plans with the card or bank account stored at the deposit, and reminders, retries and QuickBooks posting happen without the office touching them.
From Estimate to Paid
Estimate with a pay link
A branded estimate goes out by email or text with a QR code and a link. The customer accepts and pays the deposit on their phone.
Card or bank on file
The deposit stores the customer's card or bank account in the vault with the right stored-credential consent, so the balance can be charged later without asking again.
Text the link at completion
The tech marks the job done; the customer gets a text-to-pay link for the balance and pays before the truck is out of sight.
Or split it
For a $6,000 system, offer a down payment plus monthly installments with an e-signed agreement, charged automatically with retries on soft declines.
Remind, then stop
Unpaid invoices get email and text reminders on your schedule, each with the link, and the reminders stop the moment the invoice is paid.
Books close themselves
Payments, fees, refunds and batches sync to QuickBooks Online nightly, so deposits match to the cent.
What Contractors Get
In the Field
- Text to pay for deposits and balances, no card reader needed
- Hosted checkout in your brand colors, with 3-D Secure on higher-value jobs
- ACH for large invoices where a card fee makes no sense
- Two-way SMS so "can I pay half now?" gets answered from the office
- Card on file for repeat and maintenance-plan customers
In the Office
- Estimates, invoices and receipts with QR pay links, plus purchase orders for parts
- Installment plans with down payment, schedule and e-signed agreement
- Virtual terminal for the customers who insist on calling
- Automatic reminders and decline recovery on failed card-on-file charges
- QuickBooks Online sync and per-provider analytics
Why It Pays For Itself
Faster Cash
Payment at completion instead of net-30 invoicing takes weeks out of days sales outstanding, without a single follow-up call.
Lower Rates
A card the customer enters on the hosted page qualifies for e-commerce interchange with address and security code, instead of keyed MOTO rates.
Bigger Tickets Close
A down payment plus installments lets the customer say yes to the full system rather than the patch.
See a job go from estimate to paid
We will send an estimate, take a deposit, text a balance link and post it to QuickBooks on a live demo.
Talk to SalesFrequently Asked Questions
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Do my technicians need a card reader?
No. The technician marks the job complete and the customer receives a text with a link to a hosted payment page. The customer enters their card or bank account themselves, which also produces a customer-initiated transaction with better approval rates and interchange than a keyed card.
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Can I take a deposit and charge the balance later?
Yes. The deposit stores the card or bank account in the vault with the customer's consent, and the balance is charged when you mark the job done, or split into an installment plan with an e-signed agreement.
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Does it work with my field service software?
FloPay has a REST API and signed webhooks for payment and order events, and syncs customers, invoices and payments with QuickBooks Online. Contact sales to talk through your current tools.
Talk to Sales About Contractor Payments
Tell us a little about your business and a FloPay specialist will reach out.
Sales:
Location:
8 The Green, STE B
Dover, Delaware, 19901
Privacy & Terms:
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