Payment Plans Sell More. Collections Eat the Margin.
Splitting a large balance into installments closes deals that a single charge would lose. Insurance premiums, vehicle warranties, service contracts, tuition, legal retainers: all of them convert better with a down payment and a schedule.
The problem is what happens next. Someone has to charge the card on the right day, chase the ones that fail, keep the signed agreement on file, and answer the customer who asks what they still owe. Spreadsheets and calendar reminders do not scale past a few dozen plans.
FloPay turns the plan into a self-running schedule. Each installment is collected by automatic card-on-file charge, or by a text or email payment link if you prefer the customer to initiate. Every attempt, success and failure is logged on the plan.
Installment Plans
Schedule Options
- Down payment collected up front, remainder split 1 to 20 ways
- Daily, weekly or monthly intervals
- Business-day adjustment for charges that land on weekends
- Per-installment collection method: card on file, text link or email link
- Plan statuses: Active, Completed, Suspended, Cancelled
Retry & Notifications
- Soft-decline retries on day 1, 3 and 5 by default, up to 3 attempts
- Hard declines suspend the plan immediately
- Notify the customer, the business, or both at each event
- Full failure history visible on every plan
- Suspended plans surface for a text-to-pay follow-up
Subscriptions
Recurring Billing
Same intervals, payment types and retry rules as installment plans, with an optional end date and a visible next-run date.
Network Compliant
Card-on-file charges carry the recurring stored-credential flags and the original network transaction ID, which issuers approve at higher rates.
Subscription Dashboard
A list, a detail page and a dashboard for every active subscription so finance can see what renews and when.
E-Signed Financing Agreements at Checkout
When the plan needs a signed contract, FloPay puts it in the payment flow instead of a separate e-signature tool. The hosted checkout page shows the agreement as text or as a PDF with a positioned signature box. The customer picks pay-in-full or down payment, signs on a signature pad, and confirms consent and any policy acknowledgement you require.
- The amount charged is decided server-side from the customer's choice, so a tampered page cannot change the price
- IP address, user agent, timestamp and a hash of the document are recorded as the audit trail
- Contract templates support merge variables
- Agent signature capture for two-party agreements
- The same signing gate is available on the ACH payment page
Who Uses It
Industries
- Insurance agencies and premium finance
- Vehicle service contracts and warranties
- Home services and contractors
- Education, tuition and training programs
- Legal, medical and professional retainers
Outcomes
- Higher close rates on large balances
- Failed installments recovered without staff time
- Signed agreements stored with every plan
- Fewer disputes because the customer chose and signed the terms
- Finance sees every schedule and next charge in one dashboard
Ready to offer payment plans that run themselves?
Set up your first plan in minutes. We will help you configure retries, notifications and contracts.
Talk to SalesFrequently Asked Questions
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Can the customer pay an installment by text instead of automatic charge?
Yes. Each installment can be collected by card on file, a text payment link, or an email payment link. Mix them on the same plan if you like.
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What happens after three failed retries?
The plan is suspended and your team is notified. Nothing more is attempted until someone updates the card or sends a new payment link, so you are not charged for hopeless retries.
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Is the signed contract legally binding?
FloPay records the signature image, the customer's consent confirmation, IP address, user agent, timestamp and a hash of the document presented. Consult your counsel on enforceability in your jurisdiction; the audit trail is designed to support it.
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Do I need a specific gateway?
Installment plans and subscriptions work with any FloPay-supported gateway. Tokens stay pinned to the provider that issued them, so plans keep running even if you add gateways later.
Talk to Sales
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Sales:
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Dover, Delaware, 19901
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