The Agency Payment Problem
An agency collects money in more ways than almost any other small business: full premiums, down payments on financed policies, monthly installments, endorsements, and the occasional NSF chase. Most of it is taken over the phone and keyed into a terminal, which means MOTO rates, lower approvals, full fraud liability and card numbers written on sticky notes.
FloPay replaces the sticky note with a text message. The customer taps, pays on a hosted page as a customer-initiated transaction, and their card is vaulted for the installments that follow. The finance agreement is signed in the same flow, and the contract goes to the premium finance company without anyone re-typing it.
What Agencies Get
Collection
- Text to pay for down payments and one-time premiums
- Installment plans with automatic retries
- ACH for lower-cost monthly debits
- Card on file with compliant stored-credential flags
- Automatic payment reminders by text and email
Agency Operations
- Carrier and general agency lists per business
- Walco premium finance contract submission
- Easy2Quote quoting with agency defaults
- Quick Order workflow: form, quote, issue, pay
- Card notice URL to forward payment details to a carrier through the vault
Lower Risk, Lower Cost
Higher Approvals
Customer-initiated text payments approve more often than keyed phone orders and qualify for better interchange.
Fewer Disputes
A signed agreement with an audit trail, 3-D Secure on the hosted page, and pre-dispute chargeback alerts keep your MID healthy.
Agents Do More
Two-way SMS lets one CSR handle several customers at once instead of reading card numbers back over the phone.
See the agency workflow end to end
We will run a quote, a financed down payment and an installment on a live demo.
Talk to SalesFrequently Asked Questions
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Which premium finance companies are integrated?
Walco PBS contract submission is live, and Easy2Quote quoting is integrated for the quick-quote workflow. Ask sales about additional finance company connections.
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Can the customer sign the finance agreement on their phone?
Yes. The agreement is shown on the hosted checkout page, the customer signs on a signature pad, chooses pay-in-full or down payment, and pays in the same session.
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Does this work with my agency management system?
FloPay has a REST API and signed webhooks for payment and order events. Contact sales to discuss your AMS.
Talk to Sales About Agency Payments
Tell us a little about your business and a FloPay specialist will reach out.
Sales:
Location:
8 The Green, STE B
Dover, Delaware, 19901
Privacy & Terms:
Request an agency demo
Fill this out and a FloPay specialist will reach out, usually the same business day.